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I am a Savvy IT professional with expertise in applications development, databases, application and software support, operating systems software, computer networks, software applications implementation and configuration, web and internet technologies.


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The Sales Process - How it works in Microsoft Dynamics CRM

The sales process starts from acquiring a new lead through until the close of a sale. Microsoft Dynamics CRM stores the contact information for new leads, with the capability of tracking the follow-up communications (such as Phone Calls, Emails, and Appointments), and the ability to qualify a Lead into an Account, Contact, and Opportunity. It keeps Leads in a […]
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Banking on CRM dynamics

World-class customer experiences begin with your people. By giving your people the right tools to boost their productivity as well as amplify their impact, they can drive your organisation or business to achieve its goals, objective and generate maximum return (ROI). With microsoft Dynamics CRM, financial services and organisation can boost customer retention, proactively manage […]
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